Information We Collect

When you interact with novireklopa's educational programmes, we collect specific information that helps us provide personalised learning experiences. This includes basic contact details you provide when enquiring about our courses, such as your name, email address, phone number, and business background.

We also gather information about how you use our website and learning materials. This technical data includes your IP address, browser type, pages visited, and time spent on different sections. But we're not tracking you obsessively – we use this to improve our content and understand which business growth techniques resonate most with our students.

How We Use Your Information

Your data serves one primary purpose: helping you succeed in your business growth journey. We use your information to tailor our educational content, suggest relevant learning modules, and connect you with appropriate resources for your specific industry or business stage.

Sometimes we'll use your details to send updates about new programmes starting in late 2025 or early 2026. We might also share case studies or success stories from our learning community – but we'll always ask permission first and never include identifying details without explicit consent.

Administrative uses include processing programme applications, scheduling consultation calls, and maintaining accurate student records. We also analyse aggregated data to improve our teaching methods and develop new courses that address emerging business growth challenges.

Data Sharing and Third Parties

We don't sell your personal information to anyone. Full stop. However, we do work with carefully selected partners who help deliver our educational services. This includes our learning management system provider, email communication platform, and payment processing partners.

These partners only access the minimum information necessary to provide their specific services. They're bound by strict confidentiality agreements and must meet the same privacy standards we maintain. We regularly review these relationships to ensure your data remains protected.

Data Security and Protection

We take security seriously because your trust is everything to us. All personal data is stored on secure, encrypted servers located within the UK. We use industry-standard security measures including SSL encryption, regular security audits, and restricted access protocols.

Our team receives regular training on data protection best practices. We maintain detailed logs of who accesses what information and when. Physical security measures protect our offices and equipment, while digital safeguards include multi-factor authentication and regular security updates.

In the unlikely event of a data breach, we'll notify you within 72 hours and provide clear information about what happened, what data was affected, and what steps we're taking to resolve the situation.

Data Retention and Deletion

We keep your personal information only as long as necessary for the purposes we collected it. For active students, this means throughout your learning programme and for two years afterwards to provide ongoing support and programme updates.

Marketing communications data is retained until you unsubscribe or request deletion. Financial records are kept for seven years as required by UK tax law. Website analytics data is anonymised after 26 months and aggregate patterns may be retained indefinitely for service improvement.

You can request immediate deletion of your personal data at any time, subject to any legal obligations we may have to retain certain information. We'll confirm completion of your deletion request within 30 days.

International Data Transfers

While we primarily store data within the UK, some of our technology partners operate from other countries. When we transfer data internationally, we ensure adequate protection through approved transfer mechanisms under UK data protection law.

This includes using partners certified under international privacy frameworks or implementing specific contractual safeguards. We regularly review these arrangements to maintain the highest protection standards regardless of where data is processed.

Cookies and Website Technology

Our website uses essential cookies to function properly and optional cookies to improve your experience. Essential cookies handle basic functions like remembering your preferences during a single visit or maintaining secure connections.

Analytics cookies help us understand which content is most valuable and where we can improve the user experience. We use this information to refine our course materials and website design. You can control cookie preferences through your browser settings or our cookie preference centre.